Well the end of season approaches and what a season it has been for us. We've been really busy but feel like we have established a great Ski Hire service, something we always wanted to do but never knew for sure how our customers would take to it. Well I am pleased to say the feedback just gets better and better. If you haven't already done so check out what our customers have been saying about us at http://www.skihire2u.com/guestbook.php. There is some pretty amazing feedback and what it proves for us is that our idea of focusing on the personal service, spending time with clients and going that extra mile has really paid off and we promise this will only get better next season. We already have some ideas about how we can make our service even better and we'll be working on these in time for next winter.
David passed his BASI level 1 and 2 instructor courses and this has further helped our clients by being able to discuss some aspects of skiing techniques during the fitting to make sure our customers can make the very best of their holidays.
We already have repeat customers who used us early on in the season and have returned to use us again which is fantastic and we feel like we are making a lot of friends as we travel around the valley with our service, many we hope to see again next year. We've met so many people it would be impossible to mention them all but I have to mention one, Daisy :) she stayed in one of our partner chalets so we first met her during the fitting and David also had the pleasure of "shadowing" her ski lesson as part of my BASI course. She had an infectious personality for someone so young and was an absolute pleasure to be with. We won't mention the song she made up but for those who heard it, it was hilarious! We hear her family has rebooked next year so we'll look forward to seeing her again.
We've also heard that clients who have used us this year are searching our partner chalets to book with next year as they know the difference our service can make to their holiday. In fact one customer has since cancelled a booking with a chalet that uses a traditional ski hire shop to book with one of our partner chalets to make sure they get to use our service again.
We've had many more independant bookings than we expected and someone told us the other night that in one chalet they clean someone has put out leaflet up and put a hand written note on it to say how good our service is and to use us. So thankyou to whoever that is.
We'd also like to give a special mention to the chalet hosts we've worked with, who all have been absolutely brilliant in helping and supporting us. You guys have made our job so much easier from cups of coffee, red wine, croissants, baked cakes, canapés and even champagne, the list just goes on.......thank you :) If you are thinking of booking a holiday next year be sure to check out our partner chalets at http://www.skihire2u.com/links.html
So as our season comes to an end we'd just like to give a great big thankyou to everyone who has used and supported us throughout the season especially out partner chalet owners who had the faith to use us from the start. You'll always be a special part of SkiHire2U, as will everyone of our customers and all those other people around Chatel who have supported us and promoted us with their friends and contacts.
This won't be our last post of the season as some of you have asked if it will continue during the summer while we embark on adventure number two. We're going to continue this blog, though the background picture may have to change! Some of you know what we are up to, if you don't or want to keep up to date on our progress keep checking this blog for the latest developments on our progress.
So finally one great big thankyou to everyone who has been involved, used or supported SkiHire2U this season and very best wishes for the future and we look forward to welcoming you back in Chatel with the best ski hire service around.
David and Donna